Settlement Agreement Advisor of the Year for Employees – London

(Legal Insider Awards 2026)

Our Director, Paul Coulson

Friendly settlement agreement legal advice, support and guidance

EXCELLENT
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Based on 84 reviews
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Holly Palmer
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I was recommended Paul Coulson to go through & sign an agreement made with my employment. I sent an email enquiring about his service’s and I received an extremely quick response explaining he could help and gave me a call that same day. Paul was very thorough, clear and helpful, I felt at ease and my agreement was signed and dealt with efficiently. I would highly recommend Paul to help with anything legal.
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Andrew Childs
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I chose Paul to deal with my Settlement Agreement after a colleague had recommended him. Paul was very polite, thorough, efficient, prompt and proactive throughout the process. I highly recommend PMC People Support Ltd.
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Anjana Yodaiken
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I had an amazing experience with Paul Coulson. He made what could have been a very stressful and overwhelming situation feel manageable, clear, and supported. Within less than 24 hours, I had booked a call with him, he had read and commented on the document, and we had met to make sure I understood everything fully and was comfortable with the changes he was suggesting. He also took over communications on my behalf with the other party, which made an enormous difference. He was responsive, thoughtful, clear, and reassuring throughout. I cannot recommend him enough.
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Phill Bantock (Tae)
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Warm, understanding and friendly, Paul helped me understand easily a situation I'd never been in before and ensured that everything went perfectly.
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L B
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I cannot recommend Paul highly enough. From the very beginning, he was incredibly supportive and attentive, keeping me updated on every single step of the process. His clear instructions and insights made what could have been a complex situation much easier to navigate. What stood out the most was his polite and professional demeanor. He always took the time to address my questions and concerns, ensuring I felt informed and confident in my decisions. Thank you, Paul, for your exceptional support and guidance. I truly appreciate all your efforts!
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Leon Cliff
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I can’t recommend Paul enough! Super clear throughout the process, dealt with all of the key details and helped me so much. He’s also very responsive and made himself available to answer any questions I had via email or a call. 10/10 experience.
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Tom Gowers
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Paul Coulsdon was absolutely superb to work with. Explained things promptly and clearly in plain language and made a difficult situation much clearer to navigate. 100% recommend.
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RR91
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Paul is an exceptional employment lawyer. He handled my case with efficiency and diligence, and was personable and friendly throughout. Highly recommend.
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Melissa Taylor
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Paul was so helpful from the start to the end of the process. He walked me through all the documentation to make sure I understood everything and no question was too silly! Highly recommend! Thank you Paul
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Dave Baldwin
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Absolutely first class service from Paul, he made the whole process really easy and stress-free
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Laura Beane
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First rate service - professional, personable and pragmatic. I was recommended PMC and they were amazing. Listening with patience and empathy, before providing support and guidance to ensure the right outcome was delivered.
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Nick K
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Paul was great, very supportive. Would recommend.
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Dylan T
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I was introduced to Paul via my neighbour, Through a very stressful period, he kept me calm and explained everything just as it should’ve. Could not think of a better person to have handled my case. Hats off to Paul - Do not hesitate to use him and his firm.
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Lorena McPeake
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Paul Coulson is an outstanding professional. From start to finish, he demostrated excepcional expertise and genuin care. His attention to detail trully made a difference, and his effectiveness exceeded expectatiins. It's rare to find somebody that combines professionalism with a thoughtful approach. Highly recommended!
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Finlay Curror
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Paul offers a fast professional service. He responded to my enquiry within minutes and within 24 hours he had reviewed my terms and made counter-agreements. 24 hours after that he came back to me with improved terms. Sympathetic, knowledgable and highly responsive. I would not hesitate to recommend him.
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Leshawn Innocent
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I had the pleasure of working with Paul, and I couldn’t be more grateful for his support. He was extremely thorough, responsive, and patient in explaining everything clearly, which gave me a lot of confidence throughout the process. Paul guided me step by step, made sure all my concerns were addressed, and ensured the agreement was handled smoothly. His professionalism and attention to detail were outstanding, and I truly appreciate the effort he put in to make things as easy as possible for me. I would highly recommend Paul to anyone needing legal guidance.
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Zoe Baker
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Paul’s details were given to me by a family member and I am so grateful for the recommendation. Paul was extremely helpful, walking me through my settlement agreement and highlighting the sections of note in layman’s terms. His responses were very quick and clear, and the process was wrapped up quickly thanks to his knowledge and experience. Thank you so much, Paul - I would definitely recommend him to anyone looking for advice or support!
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Dale Mellor
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Paul was absolutely fantastic from start to finish. He explained everything thoroughly so I could understand everything & I would definitely recommend using them
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Lea Rossetti
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Paul Coulson was very helpful and made a daunting and scary situation much easier. He helped me understand all the legal jargon making everything a little less confusing! Thank you again :)
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DAISY
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Thank you so much Paul. You made me feel reassured that I was being treated fairly by my previous company. The process was very fast and smooth. Thanks again!
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Fred and Michelle Tallner
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Paul was a great help and support with an employment issue at an extremely stressful time. I can highly recommend Paul.
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james halll
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Paul Coulson was a great help to me in a difficult time. Professional, experienced and personable. Very easy to deal with, I would recommend and use his services again.
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Daniel Quissalo
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I worked with Paul and what I thinking ? This guy help You 100% and very quick answer when You write or call to him.He knows what to do proper person.
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brian smith
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Very courteous extremely helpful and great help with the online form filling.
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James Carnegie
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Friendly, knowledgeable, responsive and super competent. Great communication, service, and solid no BS advice
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Jemma Copley
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Paul was so calm, and gentle with me through a tough time. He wasn’t pushy and listened to my wishes and acted as I asked. Very efficient and communication was amazing. Highly recommend
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Stephanie Shott
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Cannot praise Paul enough for the work he did for me. Dealing with a settlement agreeement on your own can be hard work, but Paul took all the difficulty out of it. He took time to talk me through my whole agreement, listed points where he thought we could clarify or make changes to it, and dealt with the HR department all on my behalf. Paul was great throughout the whole process, and got it all sorted within less than a week! Cannot praise him highly enough. If you're ever in this situation, Paul is the man for you!
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Jeanette Sloan
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Professional from start to finish Everything completed In less than 8 hours
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Martin Kolandra
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I recently worked with Paul in relation to a resolution agreement with my former employer, and I couldn't be more pleased with the service I received! From start to finish, he was professional, responsive, and highly knowledgeable, providing clear guidance throughout the entire process. Paul was proactive in negotiating the best terms on my behalf, ensuring that my interests were well-represented. Communication was always prompt, and I felt confident that I was in capable hands! I would highly recommend Paul to anyone in need of expert legal representation in employment matters.
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James Ian Dunckley
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Paul helped me out with a settlement from my workplace and I honestly don't think the experience could have been better. He helped me make sense of the complexities of the agreement, highlighted areas we could try to push back on, and was there as a supportive voice in my corner throughout. I highly recommend anyone going through something similar to consider Paul to represent you.
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abhijit majumdar
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"Paul is an outstanding solicitor with a rare blend of expertise and empathy. He expertly navigated me through a difficult time, securing a better deal. His professionalism, compassion, and dedication are truly exceptional. I highly recommend Paul and wish him all the best. God bless.
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Martyn Bailey
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I can’t recommend Paul enough - was easy to deal with and talked you through all the finer legal points in very simple terms. Thanks again
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Nicole Stacey
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Paul was incredibly helpful and supportive throughout the whole process. Would recommend to anyone!
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Mark Holman
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Paul was amazing throughout this very difficult time of severance from my contract. He was always available, even outside of standard office hours to provide guidance and support. Paul's professionalism and availability made this entire process far less stressful than it might have been. I would have no hesitation in recommending Paul to any of my family and frilled, as I know they would be in very capable hands, should they ever need his services.
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buffalo LDN
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Paul Coulson was a great help, was able to help me with my settlement within days. I couldn't recommend a better person to work alongside. Thank you once again Paul.
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Kelly williams
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Paul helped me recently, dealing with legal challenges is never easy and comes with a level of anxiety. Paul took all that pain away for me. Instantly put me at ease, explaining every step along the way, always with my best interests at heart, I can’t thank you enough Paul!
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Richard Hemming
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Paul really helped me at a difficult time, helping me develop the right approach at a difficult out time. He did so with great clarity and empathy. Thanks a million, Paul.
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Sharon Treadwell
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would highly recommend Paul he went above and beyond to help sort out my settlement at the worse time you're losing your job Paul makes you feel at ease
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Chris Plumb
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Paul was very helpful and talked me through process. Was also very quick at replying to emails. Would definitely recommend him
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Hannah Wilkinson
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Very helpful and such a speedy response. Would definitely recommend Paul to anyone he made the process so easy.
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Anthony Fredericks
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Thank you PMC, I had a contract that needed legal attention and Paul dealt with it in a professional and fastidious manner. He took time to go through all of the clauses and checked that i had a full understanding of everything. I could recommend them enough. Many thanks, Anthony.
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Nicola Smith
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I was recommended to use Paul by a friend when needing legal advice and support regarding a work matter. Paul has been amazing. He really listened to me, taking the time to offer advice and guidance. I felt confident tackling a difficult work matter with him in my corner. I would thoroughly recommend Paul and thank you once again.
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Dareen Majdalawi
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Thank you so much Paul for all your help with my case and negotiating my settlement agreement I hugely appreciate it. It’s been a pleasure working alongside you
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Saeeda S
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Thank you Paul, for being attentive to the issues I had and giving me peace of mind throughout all this.
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Dasha Dubovitskaya
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Paul was brilliant - super responsive (including over the weekend!), very professional, very friendly, very clear and very helpful. A real help in a very unpleasant situation. Highly recommended!
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charles lennard
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Paul helped me significantly and is extremely responsive and supportive. Pricing is very fair - recommended!
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Sonia R
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Paul was very thorough, patiently talking me through all my options and advocating on my behalf. He has been responsive and advised on all contract drafts despite tight turn around times. I felt supported the whole way through the process and happy with the outcome. Also his quote was very competitive. Would definitely recommend.
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Natalie Gashkova
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Amazing service! I came across Paul’s website when was looking for an attorney after ugly moment of being handed my ever first Settlement agreement at work. Paul was extremely helpful! On 30 mins free consultation he went through the entire story with me and discussed every moment of the agreement. He then drew my attention to the details and that we have option to renegotiate! Peace of mind he gave me helped a lot with getting closure for what i believe was an unfair treating of my efforts. As a result of renegotiations i got a better agreement with zero expenses from my pocket! My former employer payed for everything, which is how Paul plays it. Don’t waste your time on those providing basic scan through for £500, when you can get a true service! Thank you so much, Paul!
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Karim Lamine
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I would highly recommend Paul, who has helped me through some difficult employment related matters. My experience in a nutshell: very responsive communication. Engaged and proactive attitude. Meticulous analysis. Also, Paul was friendly and supportive throughout the process.
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Sophie C
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I spoke to Paul regarding a settlement agreement. He was fantastic, responsive, helpful and really reassuring. He gave me clear and honest advice and helped me navigate the process with ease.
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John
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Paul gave the most fabulous support during a difficult few weeks. He was always professional and had my best interests at the forefront of everything that he was doing. All of my dealings with him were extremely positive and I always felt in very safe hands. Thank you, Paul!
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Peter Ellis
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I contacted Paul regarding legal advice on a settlement agreement. Paul was extremely helpful and made what could have been a very stressful process calm and run smoothly. He responded to my emails very rapidly and explained everything thoroughly. The whole process was wrapped up in a day. I would definitely recommend Paul.
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Ilona Janczewska
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Paul I'd like to express my sincere gratitude for the exceptional support and guidance you provided throughout the redundancy process. From our initial consultation to the final resolution, your dedication to achieving the best positive outcome were evident. Your responsiveness to my questions and concerns was greatly appreciated, and I always felt confident knowing that you were diligently working on my behalf. Not only did you handle the legal complexities with proficiency, but you also demonstrated genuine care for my well-being throughout our interactions. I cannot thank you enough for your exceptional service and unwavering support. I'll not hesitate to recommend your services to anyone in need of legal representation.
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Stuart Cleevely
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Paul has been absolutely brilliant through a pretty tricky stage of my life. First time I've ever been made redundant and Paul handled the situation promptly and professionally, but most importantly with compassion and empathy. No sooner had I reached out to him, we were on a Zoom call together going through the situation and what we had to do to get the best outcome for me. Other lawyers I'd spoken to were straight into their fees and how it might cost me much more than I was anticipating. Paul came up with great ideas, insights and negotiation points and didn't come in over budget. I would highly recommend him.
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Caroline Chambers
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Paul was a great to support to me recently. Not only in providing focused and clear guidance and advice but doing so with empathy and understanding throughout. Thank you so much for the support and advice Paul. I would wholeheartedly recommend Paul/PMC to anyone who needs this type of support.
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Dan Hartropp
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Swift, helpful advice with a very sensitive approach. Would recommend.
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Simon McCann
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I was referred to Paul by a friend and he helped manage a tricky situation with speed, thought, accuracy and empathy and I couldn't be happier with the final outcome.
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Juliet Rodgers
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I am so glad I engaged Paul to advise on my voluntary redundancy settlement agreement. He was excellent; knowledgeable, meticulous, and he acted very quickly. He negotiated with my employer effectively. He is also really nice to deal with - totally focussed on the client, and very approachable. Paul took time with me and I felt such relief when he started dealing with my case. I thoroughly recommend him.
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Kelly Butler
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Paul was really helpful and clear. Highly recommend and would use again.
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Sharon Dawson
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I recently found myself being made redundant, but thanks to Paul and PMC People Support, what could have been an overwhelming experience turned into a manageable one. Paul's expertise and professionalism were immediately evident, making me feel at ease from the start. Paul proved to be a reliable guide through the entire process. His promptness, efficiency, and extensive knowledge ensured that every step was handled with care and clarity. Paul's support was invaluable, and I can't thank him enough for his assistance during this time. I wholeheartedly recommend PMC People Support to anyone facing similar challenges in the workplace.
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Alexis Anderson
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Paul is a really lovely person to work with! Trusted his guidance & judgement during a sensitive time!
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Phoebe
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Paul is nothing short of a saviour when it comes to navigating tricky work-related matters. After feeling lost and unsure about how to proceed with a settlement agreement in relation to a challenging work-related issue, I was fortunate enough to be referred to Paul by a friend in HR. From the moment I reached out to him, Paul's professionalism and understanding immediately put me at ease. He guided me through the entire process with clarity and understanding, ensuring that I understood every step along the way. Remarkably, within just a week, Paul had successfully negotiated a settlement with my employer, resolving the issue swiftly and effectively. If you find yourself in a similar situation, don't hesitate to reach out to Paul. With him by your side, you can trust that you'll receive the guidance and support you need to navigate through even the most challenging of situations. If i could give him 6 stars i would :)
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Matthew J Fitzhenry
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Paul was entirely helpful, supportive, and assisted with achieving a very good outcome. Highly recommended!
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Jiveksha Bhosle
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During my crucial time, Paul was understanding and very easy to talk to and coordinate with. He was incredibly supportive and made dealing with the consequences much more smoother. He always looks out for your best interest and goes all the way to provide all the help needed to achieve a satisfactory outcome. I recommend anyone looking for advice during the redundancy phase to reach out to PMC People Support. You will get all the assistance you need without any hassle!
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C MC
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Paul was kind, supportive, very knowledgeable and responsive throughout my voluntary redundancy process. I’m grateful I found and engaged him to help me and I have come out of the experience hopeful and positive about my future career prospects. I would highly recommend his services.
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Sarah Barnes
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I would highly recommend Paul. He's helped me through a difficult time. Clear advice and highly responsive to emails. Much appreciated 🙏
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Chantelle gudgeon
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It was not a pleasant experience to go through but was made a lot easier with Paul’s help. I cannot express in words my gratitude for his professional help and support. Paul immediately put me at ease. He is an expert and this is very clear with the work he carried out, he is professional, efficient, knowledgeable and prompt. I would 1 million percent recommend PMC People Support and will absolutely keep Paul’s details on file should I need to contact him again in the future.
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Neil Cryer
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Paul was extremely helpful in what was an unexpected and troubling troubling turn of events.He quickly took control and gave great advice.His role as advocate and his expertise as part of this were superb.I cannot recommend him highly enough.
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Judit Kanti
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Paul was very supportive, informed me from start to finish, used her expertise in my situation, very professional. The outcome was what I wanted, I couldn't have asked for any more.
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dean patterson
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Paul was brilliant he contacted me on a Friday night after I sent him a WhatsApp. He discussed all the options and got me the best outcome. 👌 Thanks Paul
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Kirsten Taylor
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A friend referred me to Paul at PMC People Support and he was fantastic in my hour of need. He not only provided excellent, practical advice but also showed compassion and made me feel 100% supported. Whilst I hope not to require his services again, I wouldn’t hesitate to recommend him to anyone else that needs employment law advice! Thank you for all of your help, Paul.
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Hena Ayaan
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Paul was very very helpful and have me the reassurance when I needed it most and he gave me advise every step of the way he's amazing and the best at what he does bo doubt will use him if needed again. Thanks Paul for all your help.
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Jude Sparrow
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Paul has been a great source of expertise and support at a very difficult time. I would not hesitate to recommend him to anyone needing legal help. Thank you Paul!
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Dr Wendy Podd
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An Extraordinary Solicitor - Exceptional Legal Skills, Dedication, and Compassion Paul defies expectations by demonstrating that exceptional legal skills and genuine compassion can coexist in a field where professionalism and empathy are often mutually exclusive. From our first interaction, it was evident that Paul genuinely cared about my well-being. His unwavering support, reassurance, and professionalism immediately lifted the weight from my shoulders, making me feel truly seen and understood. During a period when I felt entirely disempowered, Paul's prompt responses to my inquiries and regular updates on my case instilled in me a sense of empowerment and confidence. Paul's unparalleled sense of ethics and integrity distinguish him as he consistently advocates fervently for my best interests. With his remarkable legal knowledge and exceptional ability to explain intricate concepts in simple terms, he expertly guided me through complex legal processes, ensuring that each decision I made was informed and confident. In my case, Paul's unwavering perseverance, expertise, strategic thinking, attention to detail, and command of legal nuances were pivotal in achieving an exceptionally positive outcome. Without hesitation, I wholeheartedly recommend Paul to anyone seeking legal representation. His exceptional legal skills, unwavering dedication, and compassionate nature form a rare and extraordinary combination that truly sets him apart from other solicitors. Through my personal experience, Paul shattered any negative preconceptions I may have held, unequivocally demonstrating that professionalism, empathy, and genuine care can coexist harmoniously. Paul, mere words cannot adequately convey my gratitude for being there for me in my time of need. You alleviated my distress and anxiety from our initial encounter, imparting a profound sense of calm and reassurance. Your professionalism, integrity, empathy, and care make you an exceptional and unparalleled solicitor. Thank you for profoundly impacting my life when I needed it most. Dr Wendy Podd
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Jenny Tran
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Paul was the supportive, level headed person I needed for my employment case. He was extremely responsive and available whenever I needed him which is something I was concerned about when searching for a good solicitor. Paul went over and above what he was being paid to do to support me and I couldn't thank him enough. I’d highly recommend PMC people support.
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Careers Search
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Paul is an absolute professional, who really knows his stuff. He provided advice which was balanced and commercially astute. He was honest and supportive throughout and Id highly recommend PMC People Support.
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Ele Lama
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Paul is a great professional, has a strong knowledge and experience of the employement law and he was always available to help and support with my issues and answered all my many questions. I would highly recommend him. Many Thanks Paul!
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Javiera Mandiola
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I can’t recommend PMC People Support enough! Paul has been an amazing professional who helped me enormously with the challenges I experienced with my employer. Paul gave me both the encouragement and advice I needed to ensure I knew my rights so my employer knew they couldn’t treat me unfairly. All the advice I received from Paul was done with professionalism and understanding of the issues so every detail was covered thoroughly. Thank you so much for your help!
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Gail Pritchard
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I highly recommend Paul. Excellent advice.
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Zak Long
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Paul was very helpful and i defo recommend
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Claudia Pannocchi
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Thank you for helping me
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Philip Burgess
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Great support from Paul, he really knows his stuff and was really helpful in guiding me through some difficult employment related matters. Would highly recommend his services.
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James Stubbs
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Paul was recommended to me by someone I trust in when it comes to experts in this field, which was important to me. My need was in an employment related matter and Paul understood the potential impact of this from the start. He didn't disappoint at any stage, communication was clear throughout and I really felt Paul was working for my best interests as opposed to seeing this as a transactional engagement. I wouldn't hesitate to engage with Paul again for future employment contract related matters and perhaps more importantly I wouldn't hesitate to recommend him to others.
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Award-winning settlement agreement legal advice

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Employment solicitor with 25+ years’ experience

Your questions answered
What is a settlement agreement

A settlement agreement (previously known as a compromise agreement) is a document by which you waive your statutory employment rights against your employer (or former employer) in return for payment and/or other benefits from them.

In order to be legally effective and binding, you must obtain independent legal advice and your employer will pay for that.

Get in touch with us today and we will give you not just independent legal advice but also guidance and support through the whole process, ensuring that you get the best outcome for you. Supporting the whole of England and Wales from our base in London and Kent.

Do I have to sign the settlement agreement

No. You cannot be forced to sign the agreement and you should only do so if it’s in your best interests.

Get in touch with us today and we will give you independent legal advice and explore your options with you, ensuring that you get the best outcome for you, including not signing if that’s what is best for you. Supporting the whole of England and Wales from our base in London and Kent.

Can I negotiate the terms of my settlement agreement

You can (and should) always try! It doesn’t mean that the negotiation will be successful. Your employer can’t force you to sign the settlement agreement but you can’t force them to negotiate either.

Get in touch with us today and we will give you independent legal advice, ensuring that you get the best outcome for you. Supporting the whole of England and Wales from our base in London and Kent.

Will I get an agreed reference

You can ask for one but that doesn’t mean it will be given. Even if you get an agreed reference, the vast majority are only a few lines long. They will include basic information, like name, dates of employment and job title. It’s very rare to see the long, glowing references of the past.

Get in touch with us today and we will give you independent legal advice, ensuring that you get the best outcome for you. Supporting the whole of England and Wales from our base in London and Kent.

When will my employment end

If you are still employed, the settlement agreement will include an employment end date.

Like all terms in the agreement, you can ask to change the end date but that doesn’t mean that your employer will agree.

Get in touch with us today and we will give you independent legal advice, ensuring that you get the best outcome for you. Supporting the whole of England and Wales from our base in London and Kent.

Are the payments tax-free

The tax rules on settlement agreement payments can be a bit complex. Some payments are tax-free and others aren’t.

Get in touch with us today and we will give you independent legal advice and discuss the tax treatment with you as part of our settlement agreement advice. Supporting the whole of England and Wales from our base in London and Kent.

How soon will I be paid

Payment dates will be included in the settlement agreement.

Like all terms in the agreement, you can ask to change them but that doesn’t mean that your employer will agree.

Get in touch with us today and we will give you independent legal advice, ensuring that you get the best outcome for you. Supporting the whole of England and Wales from our base in London and Kent.

For award-winning settlement agreement legal advice, please:

* Our settlement agreement advice will almost always be at no cost to you as we aim to cap our fees at your employer’s contribution.  In exceptional circumstances, if their contribution is very low, or your agreement is very complex or requires significant negotiation, we will let you know straight away and you will never incur any fees unless we have agreed it in advance.